Privacy Policy
Last updated: July 2026
Sippin On Matcha ("we," "us," "our") operates sippinonmatcha.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit an enquiry via our instant form, or otherwise interact with us.
By using our website or submitting your details through our forms, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Contact information you provide directly. When you complete our instant form (including forms hosted on Facebook or Instagram), we collect information such as your name, email address, and phone number.
Information collected automatically. When you visit our website or interact with our ads, we and our service providers may automatically collect:
Cookies and similar tracking technologies used on our website
Data collected via the Meta (Facebook/Instagram) Pixel, including your interactions with our ads and website, device information, and browser type
General usage data such as pages viewed and time spent on our site
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiry and follow up on your interest in our products
Send you marketing communications, promotions, and updates (you can opt out at any time)
Improve and personalise our website and advertising
Measure and optimise the performance of our Meta/Facebook ad campaigns
Comply with our legal obligations
3. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
Meta Platforms, Inc. (Facebook/Instagram), as part of running and measuring our advertising, subject to Meta's own privacy policy
Service providers who help us operate our website, process orders, or manage customer communications (e.g. email marketing or hosting providers), where applicable
Authorities or third parties where required by law
4. Cookies and Tracking
Our website uses cookies and the Meta Pixel to understand how visitors use our site and to show you relevant ads. You can control or disable cookies through your browser settings, though this may affect how the website functions. You can also manage the ads you see from us via your Facebook ad preferences.
5. Data Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate or outdated information
Withdraw consent to marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly)
Lodge a complaint with us, or with the Office of the Australian Information Commissioner (OAIC), if you believe we have mishandled your information
To exercise any of these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites, including Facebook and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
Email: arin@sippinonmatcha.com Website: sippinonmatcha.com